If you’re looking to start an NDIS business, you’ve probably been wondering how to get started. But you’re not alone. There are thousands of people in the same situation and looking for help. Here are a few steps to getting started:
Apply to the NDIS Commission
To register as an NDIS service provider, you must apply to the NDIS Commission. If you are successful, you will receive a Certificate of Registration. Then, you must comply with all the conditions set out in the registration agreement. The NDIS Commission monitors your compliance with the rules and regulations, and if you fail to meet them, they can suspend or withdraw your registration.
Getting started with the NDIS provider register process is exciting but involves a lot of paperwork and training. You must engage an NDIS Approved Quality Auditor as part of your application. The NDIS wants you to be competitive and provide a high-quality service, not focus solely on profits.
Complete a self-assessment
When applying for an NDIS registration, you must complete a self-assessment. The NDIS Commission will then send you an initial scope of audit. This will include the standards you must meet and the type of audit you’ll need to undergo. If you’re unsure about your NDIS licence requirements, contact the Commission’s NDIS Advisory Unit for guidance.
When starting your own NDIS business, there are several things you need to do to make sure it is a success. For example, you should check if your NDIS business meets the minimum quality standards for service delivery. You can also look at other NDIS providers to stay ahead of the competition.
Undergo an Audit
You must undergo an audit as part of your NDIS registration. There are two types of audits: a certification audit and a verification audit. If you’re planning to provide services with high risks, you should do the certification audit while services with low risk have to go through the verification audit. Audits are conducted by an approved quality auditor and are designed to assess your organisation’s level of service delivery.
Verification audits are less expensive than certification audits. Depending on the type of services you offer, audit costs vary significantly. A low-risk audit costs $900 – $1,500 and involves a desktop review of your documentation. The higher-risk audit may require an interview with NDIS participants or a certification audit.
The auditor will usually plan the next steps with you, including determining how much time is required to review records and interview key stakeholders. People who are receiving support will be automatically included in the audit process, but they can choose not to be included.
Receive your application outcome
The NDIS would then come to a conclusion and notify you to let you know whether or not your application was successful with reasons.
Successful applicants will get a registration certificate detailing the services or support they are registered to provide, the duration of their registration, and the requirements they must adhere to maintain their registration.
For rejected applicants, you have three months from the decision date to contact the NDIS Commission and request a review. If your application is still denied after the review, you can appeal to the Administrative Appeals Tribunal for a second opinion.
Looking for help with the NDIS provider registration process in Australia?
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